How to login to your Portal account

  1. To login to your Portal account you will need your Bergen username and seven-digit student ID number. Your Bergen username is included in your letter of acceptance in this admissions packet or by going to and clicking the “I forgot my username!” link.
  2. Go to
  3. Enter your Bergen username in the Bergen username field.
  4. Enter your initial password in the Bergen password field. Your initial password is the first two letters of your last name, with the first letter UPPERCASE, followed by the last six numbers of your student ID number (do not include the first zero). (For example: last name – Smith, student ID – 0123456, initial password = Sm123456)
  5. Click Sign in.
  6. Click on the Office 365 link in the My Bergen Email box to access your student email. You will be prompted to select your time zone. Then you will go directly to your Office 365 Email Account. Click the symbol in the upper right corner and select Options to personalize your account such as setting up rules, forwarding your email to another account, or syncing it to your wireless device. For additional help, click the ? symbol.

How to Reach the Help Desk

Paramus Campus
L-Wing across from the Office of Public Safety
(201) 447-7109

Meadowlands Location
Room 217
(201) 879-5260

Help Desk Office Hours (Paramus)

Spring Semester

Monday – Friday ………… 7:30 am – 7:30 pm
Saturday ………… Closed
Sunday ………… Closed