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Help Desk
Hours: 8am-5pm M-F
Phone: (201) 879-7109
Email: [email protected]
Helpful Links:
MyBergen Portal
VMware Horizon
Webex
Student Information
For Pass/NoPass Instructions for students click here.
For Virtual Engagement Programs for students click here.
For Distance Learning information for students click here
Employee Information
Your personal computer can access all College systems – it is not necessary to have a College-issued device. Systems such as Colleague, Laserfiche, Canvas, Google, My Documents and Shared Drives can all be accessed via a web browser. For assistance, the help desk will operate Monday through Friday from 8 a.m. to 5 p.m. each day. Call the help desk at (201) 447-7109 or email [email protected].
Important Resources:
- Accessing your Desktop Remotely
- Accessing “My Documents” Remotely
- Accessing Shared Drives Remotely
- FAQs and Common Shortcuts
Webex
Jabber
TeachingResources:
Video Tutorials
Webex
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Intro
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Webex Meeting Room Navigation
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Securing Webex Meeting Rooms
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Faculty Self-Service
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Email All Students in Class
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Jabber
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Chromebook Install
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Windodws Install
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Remote Desktop Access through VMWare Horizon
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Remote Access Overview
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