To prepare working with Moodle and other e-tools login to the Portal site my.bergen.edu and find Resource Area – Fundamentals of Online Learning under My Class sites. If you are logging into the Portal for the first time, you can find instructions at bergen.edu/portalhelp. CITL staff will respond to any questions posted in the forums during business hours.
Who provides computer, Internet access and accessories?
You will need a computer (PC or MAC) with internet access to take an online course. You are responsible for your own ISP (Internet Service Provider). This could include AOL, MSN, Comcast, Verizon, Optimum Online etc. You will need a laptop or desktop computer to attempt exams using Respondus Monitor for remote proctoring. Chrome books are not supported. If your class has a scheduled meeting time, you will need a microphone, speaker and a webcam to successfully participate in the course.
How should I configure my computer for best experience?
I just registered, why can’t I login to my course?
You will be unable to access your course until the first day of class. Please try again at that time. If you have registered late, it will take 1 business day to be sure that you have been added to the Moodle course you registered for. To access your course in Moodle open a browser and go to the Portal site my.bergen.edu. You can find instructions on how to login to the Portal and connect to Moodle via Portal listed on the Portal Help Site.
How will I get my login information?
About one week before the beginning of the semester, you will receive an email with login instructions, including information about your username and password. How to access your student email. If your email address or home address has changed, please go into Self Service and update your record or email firstname.lastname@example.org with the new information. If you register after class has begun, you will receive an email within 24 hours with your username and password.
Where do I login to Moodle?
To access your course in Moodle open a browser and go to the Portal site my.bergen.edu. You can find instructions on how to login to the Portal and connect to Moodle via Portal listed on the Portal Help Site. If you do not remember your Bergen username, view the instructions. If you previously logged into the portal but have now forgotten your password, view the instructions.
How can I familiarize with Online tools and activities?
If you have never taken an online course, you may want to check out Moodle and third party products tutorials to help you become familiar with the online class interface.
- How to open a file? (Video)
- How to access Quickmail? (Video)
- How to submit your assignment? (Video)
- How to post to a discussion forum? (Video) Q&A Forum (Video)
- How to attempt Online Quiz? (Video)
- How to attempt the Respondus LockDown Browser Exam ? (Video)
- How to check your grades ? (Video)
- How to join a Webex meeting ( PDF, Video)
- How do I take a Respondus LockDown Browser Quiz? (Video)
In addition, check for additional online learning tools and technical requirements in your course.