Welcome to Bergen Community College’s self service information page.
The Self Service tool is accessible directly from the Bergen Portal (my.bergen.edu).
For Bergen Portal assistance, please visit the IT/Portal Help Web page.
To connect to various student services, visit www.bergen.edu/onestop
We recommend you view the following videos or review the provided step-by-step instructions reference materials.
For closed captioning, feel free to use the YouTube closed caption (cc) functionality.
For in-person assistance, report to One Stop Center, located in Room OS-102, Pitkin Education Center (1st Floor) at the College’s main campus in Paramus, NJ.

1. Introducing Self-Service

2. How to Log In

Notes: For more tips and hints on how to log in, visit the Logging into Portal for the First Time “ or Resetting your Portal Password Web pages.

3. Add Classes to Timeline Using Course Plan

4. Add Classes Using my Progress

5. Use the Course Catalog to Search & Add Classes

6. Additional Self-Service Reference Materials

The Self Service tool is accessible directly from my.bergen.edu.

6. How to Effectively Use the Chatbot