Support Services

CITL believes strongly in the motto “Faculty Empowering Faculty”. The faculty support team is an integral part of providing assistance, running training programs and organizing special projects. An instructional designer is available to offer advice and direction to faculty who wish to develop best practices in the instructional uses of technology. The Teaching and Learning Exchange  provides information on how to subscribe to online Journals, access on-demand professional development training and handouts from in-person workshops.

The Center supports innovative projects including software evaluation, instructional material development and professional development activities. Additionally, the Center offers an array of workshops to faculty and staff to learn newer technologies.There are many options to get updated on the technology including semester-wide workshops, one-on-one assistance and self-paced Atomic Learning courses.

Workshops

Faculty and staff are encouraged to attend CITL workshops offered every semester. Registration is required for each workshop. Some workshops may have prerequisite requirements. Register online for any CITL workshop by viewing the schedule and completing the registration form. To better understand your need we suggest that you submit a workshop suggestion form or a custom workshop request form for your discipline or a group of your colleagues. If you are interested in offering a workshop email us at [email protected]

Policies for Workshop Presenters

Cancellation by Presenter: Please let us know as soon as possible or at least 2 days ahead of time so that we can find a replacement or cancel the workshop.  Copies: If you need copies of your handout, kindly submit them to [email protected] one week in advance to allow for processing in the Copy Center.   Without advanced notice, please provide handouts.

One-on-One Support

CITL provides troubleshooting support on a one-on-one basis for instructional and administrative software. We can help to pair you with someone from the one-on-one support team.

TOPP – The Online Professor Program

CITL offers intensive training programs to faculty for developing and teaching online courses. TOPP helps with developing technological and pedagogical skills involved in building and managing the online learning environment.

Web-Enhanced Training

CITL offers assistance to web-enhance courses using online course management system tools. Web enhanced courses range from making course documents available 24/7 to extending classroom time through the electronic discussion board.

Google Productivity Tools

MS Office 2016

Excel Online Video-Help from Microsoft (PDF)

OR Click any of the PDF files to play a specific video segment:

OR Use the Excel Training Roadmap to determine which video might be helpful

Windows 10

Adobe Acrobat PDF