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The Academic Computing Department is a part of the Information Technology team at Bergen Community College, working closely with all departments within ITS. Academic Computing’s responsibilities include managing the student computer labs on campus, assisting students in working with technology, and supporting faculty in research, development, and implementation of innovative technologies for instruction.

Contact Academic Computing

To contact Academic Computing or to apply as an STC, please call (201) 612-5477 or e-mail: AcademicComputing@bergen.edu

Description of Student Technology Consultant (STC) Duties

As an STC, there are several duties that you will be responsible for and expected to fulfill throughout your shift.  These duties include, but are not limited to, helping patrons with general computer needs, general maintenance of Free-Time labs and selected classrooms, and assisting the ITS Department when necessary.  There will also be some opportunities for qualified individuals to become part of the administrative team and oversee day-to-day operations and work firsthand with the Lab Supervisor.

Help Desk – Student Help Desk Agent Position Description

Position Summary

The Office of Information Technology Services (ITS) Help Desk is looking for motivated and friendly students of any major. We are an organization, managed by ITS and largely staffed by students, that focuses on giving students the resources to be successful academically, professionally, and mentally. Working for ITS, you can expect to learn new skills relating to communication, technology, and collaboration.

The Help Desk offers a welcoming and social work environment. Our employees work together to find solutions to best assist our customers. We provide all necessary training to complete required tasks—you do not need any prior technical experience. We are a team made up of many majors, backgrounds, and identities, and encourage all interested persons to apply.

IT Support – Student Technology Consultant Position Description

Position Summary

The Office of Information Technology Services (ITS) Academic Computing is looking for motivated and friendly students of any major. We are an organization, managed by ITS and largely staffed by students, that focuses on giving students the resources to be successful academically, professionally, and mentally. Working for ITS you can expect to learn new skills relating to communication, technology, and collaboration.

A Student Technology Consultant (STC) is responsible for the free time labs and the academic labs located at the Bergen Community College campuses in Paramus and Lyndhurst. Also, they assist the BCC Library via the PC Helpdesk. The general duties of the STC include but are not limited to helping students with their general computer needs, general maintenance of the Free-Time labs and selected classrooms, and assisting the ITS Department when necessary. Also, some STCs are part of the administrative team and help oversee the day-to-day operations of the department and work hand in hand with the Department Head.

 


Computer Labs Hours

L-309 (Free Time Lab)
To be announced

C-304 (INF Lab)
To be announced

HP-220 (Free Time Lab)
Monday – Friday: 9:00am-5:00pm

LYN-523 Free Time Lab
To be announced

  • L-309 is located on the 3rd floor of The Pitkin Education Center (must access through the library).
  • HP-220 is located on the 2nd floor of The Health Professions Building. Priority is given to students in the Health Sciences.
  • C-304 is located on the 3rd floor of The Pitkin Education Center. Priority is given to students in The Information Technology Programs.
  • LYN-523 is located at the Lyndhurst location on the 5th floor.

Computer labs are for Bergen students only.  Bergen login is required.
In addition to the Free Time labs, there are also public computers in the Library located throughout the Main Floor on both the Paramus and Lyndhurst campuses. Please check the library hours here.

Wireless: Access is limited to Bergen students, faculty and staff. Authentication is required. Refer to our WIFI page for more information.

Computer Use

Academic Computing supports hundreds of public computers that are located throughout campus. Computers are primarily intended for the use of Bergen students engaged in course-related work.

Use of any Bergen computing or networking resources implies that the user is agreeing to follow the Acceptable Use Policy.

The College’s computer labs are for Bergen students only.  A Bergen login is required.