Multi-factor authentication is a process where a user is prompted during the sign-in process for an additional form of identification, such as to enter a code on their mobile phone or to approve a notification in a mobile phone app.

Multi-Factor Authentication works by requiring two or more of the following authentication methods:

  • Something you know, typically a password.
  • Something you have, such as a trusted device that is not easily duplicated, like a phone or hardware key.

How to register for MFA (Microsoft Authenticator App):

    1. Download the Microsoft Authenticator App to your cell phone.
    2. Browse to https://aka.ms/mfasetup.
    3. Log in with your Full BCC Email Address and password.
    4. You will be prompted with a notice for additional information.

More Information Required Notice

    1. 5. Click next and follow the on screen prompts to set up the app with your BCC account.

Keep Your Account Secure Screen

    1. 6. Open the Microsoft Authenticator app.
    2. 7. Click the plus button and select “Work of School account”.
      8. Scan the QR code displayed on your computer screen.

Scan the QR Code Screen

How to register for MFA (Text Message / Phone Call):

              1. Browse to https://aka.ms/mfasetup.
              2. Log in with your Full BCC Email address and password.
              3. You will be prompted with a notice for additional information, click Next.

More Information Required Notice


              1. 4. Select the “I want to set up a different method” option.

Phone Method Screen

              1. 5. Select “Phone” as the method.

Phone Select Screen

              1. 6. Enter your phone number and choose the Text or Call option and click Next.

Phone Enter Screen
Phone Success Screen

Logging In After MFA
Each time you log into a service or page that requires MFA, you will be prompted to utilize the MFA option you configured above. You will be prompted to enter the code from the Microsoft Authenticator app, text message or phone call.
Verify Your Identity Screen

Important Note:  If you are receiving MFA notifications when you ARE NOT attempting to login, DO NOT approve them.  This is an indication that someone is attempting to authenticate as you.  In this case contact the helpdesk and immediately change your password.